Terms of Service
For the Shopify app “GST Auto Invoice: India” (the “App”).
These terms are between you (“merchant”, “you”) and One CEO Company, the trading name of the sole proprietorship “MY NCERTKaksha AI Innovation”, Saharanpur, Uttar Pradesh, India (“we”, “us”). By installing or using the App you agree to them. If you install on behalf of a business, you confirm you are authorised to bind it.
1. The service
The App generates GST tax invoices, credit/debit notes, packing slips and GST/accounting reports from your Shopify orders and settings, and can deliver documents to your customers through channels you enable. It runs inside Shopify Admin and depends on Shopify’s platform and APIs.
2. Your responsibilities
- Accuracy of tax data. You are responsible for the correctness of your GSTIN, address, HSN codes, GST rates, place-of-supply settings, numbering and everything printed on your documents. The App applies the rules you configure; it does not provide tax, legal or accounting advice. Verify documents and reports with your tax professional before filing.
- Compliance. You must comply with the CGST/SGST/IGST Acts and rules, Shopify’s terms, and, if you enable email or WhatsApp delivery, the applicable messaging laws, the WhatsApp Business policies and your customers’ consent.
- Credentials. Keep your SMTP / WhatsApp credentials secure. You authorise the App to use them only to send the documents you configure.
- Acceptable use. Do not use the App to issue fraudulent documents, to process data you have no right to process, to probe or overload the service, or to reverse-engineer it.
3. Plans, trials and billing
- The Free plan is free and limited (currently 50 invoices per calendar month, one template, GSTR-1).
- Starter and Pro are monthly subscriptions billed by Shopify to your Shopify account in USD (Shopify converts to your billing currency). Prices are shown on the Plans page and the App Store listing; we may change them with 30 days’ notice inside the App.
- Paid plans start with a 7-day free trial once per store. You can upgrade, downgrade or cancel at any time from the Plans page; cancellation takes effect immediately and Shopify prorates per its billing rules. No refunds are issued by us beyond what Shopify’s refund policy provides.
- When you reach your plan’s monthly invoice limit, the App stops issuing new invoices (no invoice numbers are skipped) until you upgrade or the month rolls over. Invoices already issued remain available.
4. Data
Our Privacy Policy explains what we store and why. You own your data. You grant us a licence to process it only to provide the App. We act as your data processor for your customers’ personal data and process it on your instructions as given through the App’s settings.
5. Availability and support
We aim for high availability but do not guarantee uninterrupted service; Shopify outages, webhook delays and third-party (email/WhatsApp) outages are outside our control. Support is by email at [email protected]; Pro includes priority handling. We may suspend the App for a store that violates these terms or threatens the service.
6. Intellectual property
The App, its templates and documentation are ours. Your business data, logo and the documents generated for you are yours. You may not copy, resell or sublicense the App.
7. Disclaimers and limitation of liability
The App is provided “as is”. To the maximum extent permitted by law we disclaim all warranties, including fitness for a particular purpose and non-infringement. We are not liable for indirect, incidental or consequential losses, lost profits, tax penalties, interest or filing errors arising from your use of the App or from incorrect settings. Our total liability for any claim in a 12-month period is limited to the fees you paid us for the App in that period (or ₹1,000 if you are on the Free plan).
8. Termination
You may uninstall at any time; access is revoked immediately and your data is deleted 48 hours later per Shopify’s shop/redact webhook (export your invoices first; GST law requires you to retain them). We may terminate with notice for breach or if we discontinue the App, in which case we will give at least 30 days to export data.
9. Changes to these terms
We may update these terms; the current version is always at oneceocompany.com/terms. Continued use after a change means acceptance. Material changes are announced inside the App.
10. Governing law
These terms are governed by the laws of India. Courts at Saharanpur, Uttar Pradesh, India have exclusive jurisdiction, subject to any mandatory consumer rights in your jurisdiction.
11. Contact
One CEO Company (sole proprietorship “MY NCERTKaksha AI Innovation”) · Saharanpur, Uttar Pradesh, India · [email protected] · oneceocompany.com